Privacy Policy

This privacy policy tells you how Community Safety Accreditation Scheme (CSAS) obtains, holds, uses and discloses personal data. It describes the steps we take to ensure data is protected, and your rights to know, see and challenge how your data is used.

The www.policecsas.com website and all its constituent components is owned and operated by Police Crime Prevention Initiatives Ltd (Police CPI), trading as Community Safety Accreditation Scheme (CSAS). The extent and type of information we receive from you on our website depends on what you do when visiting our website.

OUR CONTACT DETAILS

Police Crime Prevention Initiatives Ltd, 10 Victoria Street, London, SW1H 0NN.
marketing@police-cpi.co.uk
0203 8623 999

WHAT TYPE OF INFORMATION WE HAVE

We currently collect and process the following information:

Information you explicitly give us:

We receive and store any information you enter on our Website or give us in any other way through a direct interaction with us which includes:

Your email when you subscribe to our newsletter
Your name and email when you contact us through our contact forms
Your Username/Password when you download our products
Your Username/Password when you subscribe to our services
The Personal Data you provide us when you send us an email or contact form

Note that we do not collect any payment information when you subscribe to one of our services.

Information we collect automatically:

When you use the Services or browse our Website, we may collect information about your visit to our Website, your usage of the Services, and your web browsing. That information may include:

Your network routing information (where you come from).
Your Internet Protocol (IP) address used to connect your computer to the Internet and may identify your general geographic location or company.
Your computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform.

We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. Our use of cookies and other tracking technologies can be found in the Cookies section.

We use this information to help us find out more about which areas of our site are prone to errors and which parts of the site are popular or unpopular. This helps us to create better content and to fix any problems on the site. All this information is statistical only and is not used to personally identify users.

WHAT IS GDPR AND THE DATA PROTECTION ACT?

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: marketing@police-cpi.co.uk

(b) We have a contractual obligation

(d) We have a legitimate interest

HOW WE STORE AND HANDLE YOUR INFORMATION

Your data will be stored securely within our website infrastructure and will be stored only as long as you wish to be registered on the site.

We will not transfer your data to other parties unless we are required by law to do so, or if it is necessary in order to fulfil a request from you.

If you sign up to receive a newsletter from us, your details will be transferred to our email service, but this information is still visible only to Police CPI staff and will not be shared with external parties.

Your data will be held for as long as is necessary for the particular purpose or purposes for which it is held, and deleted when it is no longer needed and in line with the Data Protection Act 2018.

THIRD PARTY SERVICE PROVIDERS

To be transparent and provide you with the maximum information about who our third party service providers are, we list below the ones that may keep Personal Data, what information they keep, and how we ensure the GDPR compliance through their contracts.

Google

In our websites, we use Google Analytics and Tag Manager to analyze their use and optimize their performance. Google is a US company the data of which are in Google Cloud Locations. As described in their Privacy Shield certification, they comply with the EU-US and Swiss-US Privacy Shield as set forth by the US Department of Commerce regarding the collection, use and retention of Personal Data from European Union member countries and Switzerland, respectively. Google is fully committed to GDPR compliance as described on their Commitments to GDPR that articulate the commitments with us. For all the previous services, as a commitment to privacy and security, we have signed the following documents: Data Processing Security Terms (Customers) contract, and an EU Model Contract clauses.

Salesforce

Salesforce is a customer relationship management solution that brings companies and customers together. When you provide us with your details through one of our contact forms Salesforce will safeguard your data with a robust, comprehensive, and transparent privacy and security program.

Please read the Salesforce Privacy Statement carefully to learn how they collect, use, share and otherwise process information relating to individuals ("Personal Data"), and to learn about your rights and choices regarding the processing of your Personal Data.

Softforge

Softforge host, develop and manage the suite of PCPI websites, including the security, backups and analytics of all sites including this one. Softforge’s Privacy Policy can be found here.

Technology Box

Technology box provide PCPI with IT and remote support, cloud services and telecommunication support. We may need to consult with them if you contact us via the above services.

YOUR DATA PROTECTION RIGHTS

Under data protection law, you have the right to ask for a copy of the information we hold about you and to ascertain where we are holding any information related to you.

Any registration information that you have completed on our website will be visible to you and you will be able to make changes to this information or delete it, if you wish.

Your rights include:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you wish to make a request please contact us at:

Police Crime Prevention Initiatives Ltd, 10 Victoria Street, London, SW1H 0NN.
marketing@police-cpi.co.uk
0203 8623 999

OUR DATA PROTECTION REGISTRATION

We are committed to protecting the privacy and confidentiality of the personal data relating to or submitted by visitors to our Websites. We will endeavour to ensure that all personal information in our possession is processed in accordance with the principles of the Data Protection Act 1998 (“the Act”) and the new EU General Data Protection Regulation (GDPR).

Police Crime Prevention Initiatives Ltd has a registration with the UK Information Commissioner in the name of Police Crime Prevention Initiatives Ltd, 1st Floor, 10 Victoria Street, London, SW1H 0NN. Our data protection registration number is: Z3521777.

CHANGES TO THIS PRIVACY POLICY

Police Crime Prevention Initiatives Ltd may need to make changes to this policy from time to time. You should, therefore, check the page whenever you submit new information to us, or if you are unsure of the terms contained herein.